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Legal

Privacy Policy

CrystalFlex respects your privacy and is committed to protecting your personal data in accordance with the Nigeria Data Protection Act (NDPA).

Last updated: April 2026
01

Information we collect

We collect personal information such as your name, phone number, email address, and transaction details when you use our services. This information helps us deliver a fast and secure payment experience.

02

How we use your information

  • To process your transactions accurately and on time.
  • To improve and personalise our services.
  • To provide responsive customer support.
  • To comply with applicable legal and regulatory obligations.
03

Data protection

We implement secure systems — including encryption in transit, restricted access controls, and continuous monitoring — to protect your data against unauthorised access, loss, or misuse.

04

Third-party services

We may share data with trusted partners such as licensed payment providers, telecom networks, and bill aggregators strictly to complete the transactions you initiate. We never sell your personal data.

05

Your rights

You have the right to access, correct, or request deletion of your personal data at any time. Contact us to exercise any of these rights.

06

Contact

For privacy concerns, reach out to crystalgoldecom@gmail.com.

Questions about this policy?

Reach out and our team will get back to you within 24 hours.

crystalgoldecom@gmail.com